Data Importation Analyst

• Execute client data migrations from files (ranging from simple to highly complex) into our SaaS platform, ensuring seamless and accurate transfers;

• Provide support to both employees and clients, resolving data import-related issues and ensuring a smooth onboarding experience;

• Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved;

• Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity;

• Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices;

• Collaborate closely with team members, assisting in complex problem-solving, process documentation, and technical support as needed;

• Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement.

Qualifications:

• Proficiency in English (advanced written and spoken), as you will work in an international team environment;

• Solid experience in data-centric roles requiring strong technical skills;

• Proven track record in both technical and non-technical customer interactions;

• Advanced knowledge of Excel and SQL;

• Understanding of programming logic, ideally with languages like Python or R;

• Strong analytical thinking and problem-solving abilities;

• Demonstrated ownership, strong time management skills, and a clear sense of urgency;

• Excellent organizational skills.

Nice to Have:

• Degree or ongoing studies in IT-related fields (Data Processing, Software Engineering, etc.).

• Experience in a SaaS company, especially in a fast-paced environment.

Other information

• Working hours are from Monday to Friday, from 9am to 6pm;

• We have compensatory time off (Banco de Horas);

• Food/Market Voucher with iFood card;

• Medical, Dental, and Group Life Insurance;

• Pet Plan;

• StarBem, for mental health and well-being;

• iFeel app, for emotional comfort;

• Wellhub for you and up to 3 people!

• Birthday and company anniversary Day Off;

• Daycare Assistance;

• Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;

• Referral Program offers up to R$600 per person who stays with us for more than 6 months;

• Leave of Absence/Time-off: in the event of the passing of lovedones, we offer 10daysoff; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;

Workplace Location:

• Hybrid model (RJ): If you live in RJ and the metropolitan region, you will work a few days in our office in Santo Cristo/RJ and from home (to be aligned with your leadership).

• Hybrid model (CWB): If you live in Curitiba and the metropolitan region, you will work a few days in our office in the center of Curitiba and from home (to be aligned with your leadership).

• Remote model: you will work 100% from home, but you will also be welcome in our offices in Curitiba and Rio de Janeiro.

We provide feedback at all stages!