* Salário: R$ 4.000 a R$ 7.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Engenharia
Nível: Junior
An important international company is looking for a Engineer with the following descriptions:
Language: Spanish and English
Remote work
It is essential that the resource has experience in support with end-user experience
- High level proficiency in Windows 7 and Windows 10
- Intermediate to high level proficiency in Apple Mac Operating systems
- Intermediate to high level proficiency in Mobility Device Management (MDM) in IOS and android operating systems and basic knowledge in Microsoft InTune.
- IMAC process Install, Move, Add and Change.
- IT Asset management (Desktops, laptops, mobile devices and other IT peripherals).
- ITIL and Agile process (exposure to SLA, Ticketing system)
- Network troubleshooting and understanding TCP/IP.
- knowledge in Microsoft 365 architecture and Office 365 environment.
- Antivirus troubleshooting (understanding of Trend AV and other enterprise antivirus architecture)
- Proficiency in multiple vendor hardware troubleshooting (HP, DELL, LENOVO, etc.,).
- Software deployment through SCCM.
- Manual software installation and troubleshooting.
- Handling and task prioritization.
- End-user experience