Your skills

• 2+ years of experience as a Desktop Technician
• Excellent communication and customer service skills
• This role is a Salary position with a targeted Monthly Gross Salary range of $3000 – $4500BRL
• Technical certifications such as A+ or Network+ are preferred
• Flexibility to work outside of normal business hours, as needed
• Knowledge of TCP/IP and networking protocols
• Familiarity with Windows OS, Mac OS, and various software applications

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

• Provide technical support onsite to our clients at their location
• Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
• Install, configure, and maintain hardware and software systems
• Participate in project rollouts and deployments
  

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.