SecOps Engineering Manager

We are seeking a senior SecOps Engineering Manager to guide strategic LATAM clients through SIEM and SOAR adoption, delivering advisory support and hands-on enablement to strengthen security operations. You will lead onboarding through post-onboarding success, resolve complex challenges, and partner with executives and internal teams—apply to help drive measurable risk reduction.

Responsibilities

• Manage tier-1 global client accounts through onboarding and post-onboarding phases of SecOps product adoption (SIEM and SOAR)
• Implement onboarding and post-onboarding strategies to drive successful SecOps adoption outcomes
• Educate and advise clients on how to use security solutions to improve posture and reduce risk
• Deliver training and enablement sessions that support ongoing client success and product usage
• Create solutions for complex client challenges within SIEM and SOAR workloads
• Manage client escalations during implementation and post-implementation phases
• Build and maintain strong relationships with client executives, partners, and internal stakeholders
• Complete ongoing SME training across SIEM and SOAR, security operations, and cloud architecture
• Travel to client engagements approximately 10%

Requirements

• 7+ years of experience in cybersecurity practitioner, consultant, or technical security CSM roles with SIEM and SOAR
• Strong leadership skills to guide client engagements and drive adoption outcomes
• Proven project delivery record meeting or exceeding client deliverables and expectations
• Deep security operations knowledge across SecOps offerings and the broader cybersecurity vendor landscape
• Strong programming skills in Python, Yara-L, and SQL
• Strong communication and interpersonal skills for executive-facing advisory work
• Upper-Intermediate English proficiency (B2)

Nice to have

• Portuguese language proficiency
• Spanish language proficiency
• Experience with Chronicle SIEM and SOAR
• GCP architecture knowledge