Senior Solutions Consultant

Confidencial (Apenas para Cadastrados) empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Confidencial (Apenas para Cadastrados) Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

#LI-Hybrid

We’re looking to connect with talented professionals for future opportunities as a Senior Solutions Consultant at Confidencial (Apenas para Cadastrados). If you have deep expertise in pre-sales, solution architecture, and customer engagement—and you’re passionate about helping companies transform their customer experience—we’d love to hear from you.

The Senior Solutions Consultant plays a critical role in supporting the pre-sales process of Confidencial (Apenas para Cadastrados) solutions, working both directly with our sales teams and indirectly with partners across Latin America. This role combines deep product knowledge, strategic thinking, and strong communication skills to deliver high-impact, value-driven engagements.

Key Responsibilities:

Key Qualifications:

This position is part of our Talent Pool, meaning we are not hiring for a specific opening at the moment. By joining the pool, candidates will be among the first considered when a matching opportunity becomes available in the region. It’s a great chance to connect early with our recruitment team and stay updated on new roles that align with their background.

If a Confidencial (Apenas para Cadastrados) employee referred you, please use the link they sent you to apply.

About Confidencial (Apenas para Cadastrados):

Confidencial (Apenas para Cadastrados)® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Confidencial (Apenas para Cadastrados) Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit .

Reasonable Accommodations:

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Confidencial (Apenas para Cadastrados) is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.