* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Gerente
ABOUT Confidencial (Apenas para Cadastrados)
Confidencial (Apenas para Cadastrados) is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Confidencial (Apenas para Cadastrados)’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Confidencial (Apenas para Cadastrados) makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Confidencial (Apenas para Cadastrados) we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
DESCRIPTION
We are looking for an Account Manager to manage and expand strategic accounts within the SMS Wholesale segment . This professional will be responsible for developing relationships with carriers , aggregators , and global partners , ensuring sustainable revenue growth , operational excellence , and high- quality customer experience
MAIN RESPONSABILITIES
Manage and grow a portfolio of SMS Wholesale clients and partners
Identify opportunities to increase traffic volume and profitability
Negotiate pricing , routes , and commercial agreements with strategic partners
Monitor traffic performance, delivery quality , and operational KPIs
Collaborate closely with internal teams such as Routing , Finance , Product , and Operations
Act as a trusted advisor to understand client needs and propose tailored solutions
Conduct market analysis and stay up to date with telecom and CPaaS industry trends
Ensure excellent commercial relationship management and partner support globally
REQUIREMENTS
Previous experience in SMS Wholesale , telecommunications , or CPaaS ;
Experience in international B2B account management and negotiations ;
Knowledge of SMS routing , pricing , margins , and traffic quality ;
Analytical , commercial , and results-driven mindset;
Advanced English communication skills;
Strong relationship-building and negotiation abilities.
OUR HIRING PROCESS
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.Confidencial (Apenas para Cadastrados).com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us!
BENEFITS
STAY HEALTHY: We cover 100% of medical and dental plans for Confidencial (Apenas para Cadastrados)ers and eligible dependents through Bradesco Saúde.
FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Confidencial (Apenas para Cadastrados)ers can choose to use benefits on food, education, and home office assistance.
FAMILY FIRST: Our Confidencial (Apenas para Cadastrados)ers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.
EVERYDAY WELLBEING: We partner with Wellhub to help Confidencial (Apenas para Cadastrados)ers access gyms and wellness options.
SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Confidencial (Apenas para Cadastrados)ers in the events of unexpected absences, serious illness, accidents, and disabilities.
DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.
TAKE A BREAK: Our Confidencial (Apenas para Cadastrados)ers can take a day off on their birthday to celebrate with their loved ones.