Technical Administrator (Remote - Brazil)

* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)

* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.

Área: Outros

Nível: Junior

Opportunity: Technical Administrator (Remote - Brazil)

Location: Remote (Brazil) | Job Type: Full-Time

About Us

Confidencial (Apenas para Cadastrados) (www.thesignpack.com) is a global design agency specializing in signage. We work with sign companies across the US, Canada, UK, and Australia, providing creative layouts, vehicle wraps, production files, and more. Our team is 100% remote, multicultural, and highly collaborative.
We are looking for a detail-oriented Technical Administrator to support our Sign Pack operations team. This role is responsible for receiving jobs from external systems (such as CoreBridge, PrintIQ etc), accurately entering and managing them within our internal platform, and ensuring smooth handoff to production. The position involves light customer communication and close coordination with internal teams.

This is an operational, systems-focused role that requires strong attention to detail and the ability to work with multiple job management platforms.

What You'll Do

• Receive and review incoming jobs from external systems (e.g., CoreBridge or similar platforms).
• Accurately input and manage job details in our internal system.
• Identify needed clarifications or confirmations in incoming jobs and coordinate with internal team to ensure appropriate communication with customers.
• Coordinate with internal production and operations teams to ensure job readiness.
• Track job status and update records as needed.
• Identify and flag discrepancies, missing information, or potential issues early.

What We're Looking For

• Experience in a technical admin, operations, or production support role.
• Strong computer skills including the use of common business tools.
• Comfortable working with multiple software platforms and data entry systems.
• High attention to detail and accuracy.
• Strong written English comprehension (reading and writing required; speaking is a plus).
• Basic Excel proficiency.
• Ability to follow processes and handle repetitive, detail-driven tasks.
• Reliable, organized, and able to manage multiple tasks simultaneously.

Nice to Have

• Bachelor's Degree in Computer Science, Information Systems or other Information Technology (IT) related fields.
• Experience with signage, print or manufacturing industries.
• Experience with production workflows or print production environments.
• Familiarity with job intake systems.
• Previous customer-facing email or ticket-based communication experience.

Why Join Us?

• Work 100% remotely with a supportive, international team
• Collaborate on projects for well-known brands in the US, UK, Canada, and Australia
• Opportunities for growth and senior responsibilities over time
• Be part of a company that values teamwork, innovation, and treating all stakeholders as partners

How to Apply to our Technical Administrator Position

Please apply through Indeed and include:

• Your CV/resume in English
• Complete answers to our application questions

If you are highly organized, comfortable with systems, and enjoy keeping operations running smoothly behind the scenes, we’d love to hear from you.

Job Type: Full-time

Application Question(s):

• What computer setup do you currently use or have available for remote work (processor, RAM, graphics capabilities)? Do you have a stable high-speed internet connection suitable for remote work (please include your average download/upload speeds if possible)?
• Do you have experience working in operational roles involving repetitive, process-driven tasks? Please briefly describe your experience.
• Do you have experience working with multiple systems or platforms for data entry or task management? Please briefly describe your experience.
• What are your monthly compensation expectations for this role? Please indicate the currency in which you would like the compensation to be calculated (BRL / USD).

Language:

• English (Preferred)

Work Location: Remote