Technical Solutions Specialist, Geotechnical Engineer

The Role
Reporting to the Technical Sales Lead, C&E, we are seeking a Technical Sales Specialist, Geotechnical Engineer to join our Latin America team. This office-based role can be located in Rio de Janeiro, Belo Horizonte, Santiago, or Lima.
The Technical Sales Specialist will provide exceptional technical support and guidance throughout all stages of customer interaction, from pre-purchase evaluations to supporting experienced users of Confidencial (Apenas para Cadastrados) solutions. You will focus on geotechnical software, including GeoStudio Ultimate 2D/3D, PLAXIS Ultimate 2D/3D, and, in different capacities, Confidencial (Apenas para Cadastrados) Central, OpenGround, and Leapfrog Works.
In this role, you will support the local sales team with product demonstrations, provide training, assist with project implementation, and act as a regional technical advocate. Success is measured by revenue targets, high user adoption, positive customer feedback, and effective resolution of technical issues.

In this role, you will have the opportunity to
Provide technical support for Confidencial (Apenas para Cadastrados) solutions and partner software.
Assist customers during trial and post-purchase phases to maximize the value of our solutions.
Engage with users via in-person, telephone, or email interactions to resolve technical issues.
Proactively contact users to conduct health checks and identify support, training, or sales opportunities.
Act as a regional technical advocate for Confidencial (Apenas para Cadastrados)’s geotechnical portfolio.
Support the sales team with product demonstrations, understanding customer needs, and implementation planning.
Identify new influencers and decision-makers within customer organizations.
Provide feedback to development teams to improve product functionality.
Deliver training and integrate Confidencial (Apenas para Cadastrados) solutions into customer workflows.
Mentor the technical solutions team to build confidence in training and support.
Collaborate with marketing to represent geotechnical solutions in regional campaigns and events.
Monitor customer satisfaction and support product upgrades, new releases, and new products.

Essential Knowledge, Skills, and Experience
Degree in Geotechnical Engineering or a closely related discipline.
Minimum 5 years of professional experience in geotechnical engineering or related disciplines.
Experience with geotechnical software solutions, ideally including Confidencial (Apenas para Cadastrados)’s GeoStudio and PLAXIS.
Fluent in Portuguese or Spanish and confident in English (oral and written).
Understanding of how cultural differences influence business relationships.
Excellent interpersonal skills to build and maintain sustainable relationships.
Proven team player with conflict management skills.
Ability to work independently, manage workload effectively, and adapt in a fast-paced environment.

Attributes
Customer-focused, proactive, and solution-oriented.
Detail-oriented with strong organizational and time management skills.
Collaborative team player and mentor with strong communication skills.
Adaptable, resilient, and motivated to support customers and team success.

Benefits of being a Confidencial (Apenas para Cadastrados)eer and why you’ll love being on our team.

Our people – Working at Confidencial (Apenas para Cadastrados) means becoming part of a community of collaborative innovators with insatiable curiosity and a passion to make a difference. Confidencial (Apenas para Cadastrados)eers are experts at what they do, visionaries with bold ideas for the future, and driven by a desire to make meaningful change.
Our culture – At Confidencial (Apenas para Cadastrados) you’ll be encouraged to Find a Better Way, Think Customer, Collaborate Enthusiastically, Exceed Expectations and Take Ownership, no matter what role you’re in. Our values define a culture of open mindedness, connected teams despite geographical distance, transparent communication, and leadership at any level, where everyone is welcome as their authentic self.
Our offices – Confidencial (Apenas para Cadastrados) operates from offices all over the world; as part of the Bentley Systems family. Our office hubs are fueled by barista-crafted coffee, games, table tennis, Lego, online trivia battles, and regular office team events. We like to celebrate our wins with cake too, lots of cake.
Benefits – Competitive salary, flexible working, a paid day each year to volunteer, an employee share purchase plan in most locations, rewards & recognition program, continuous learning and career growth opportunities, internal engagement events, culture & wellbeing program, personal support resources. Additional benefits are unique to each location Confidencial (Apenas para Cadastrados) resides in.

How To Apply
If this sounds like the role for you, apply today

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At Confidencial (Apenas para Cadastrados), we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.