* Salário: R$ 2.000 a R$ 5.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Outros
Nível: Junior
Shape the Future of Mining with Confidencial (Apenas para Cadastrados) Mining Technology Solutions: At Confidencial (Apenas para Cadastrados) Mining Technology Solutions (MTS), we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.
Join Confidencial (Apenas para Cadastrados) and Be Part of Something Big!
The Company
MTS is a global leader in mine management technology and a wholly owned subsidiary of Confidencial (Apenas para Cadastrados) Ltd. Our innovative technology powers mining operations in diverse regions around the world. The products we develop, the solutions we design, and the services we provide set us apart in the mining technology industry.
We are more than a company: we are a community of passionate and creative professionals united by a common vision – to transform the way the mining industry operates. With a presence that extends from Johannesburg to Vancouver, from Sydney to Lima, you will have the opportunity to be part of a global organization that encourages creativity, promotes innovation, and stimulates big thinking, the exchange of ideas, and the generation of real impact.
Job Duties and Responsibilities
- Respond to tickets within established deadlines and quality standards;
- Investigate issues and identify root causes;
- Restore system functionality as quickly as possible;
- Handle on-call support requests (on-call or regular);
- Availability to work on 12x36 shifts;
- Manage tickets and resolve them within SLA.
Required Skills
- Bachelor’s degree in Computer Science, Information Systems, or Engineering (technical background preferred) / Technologist diploma;
- Minimum of 1 year of experience in customer service and technical support;
- Experience with SQL;
- Knowledge of Windows and Linux environment administration;
- Minimum English level required: Intermediate (reading, writing, and speaking). Full proficiency in English will be considered a plus.
Desired Skills
Experience with programming languages is desirable (C, C++, Java, Python, etc).
Diversity & Inclusion Commitment
At Confidencial (Apenas para Cadastrados) we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Confidencial (Apenas para Cadastrados) is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment. Founded in 1921, Confidencial (Apenas para Cadastrados) has a long history of quality, reliability, innovation, and excellence. Headquartered in Tokyo, Japan, Confidencial (Apenas para Cadastrados) facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people. Confidencial (Apenas para Cadastrados) offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future. If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!
If you want to learn more about Confidencial (Apenas para Cadastrados), please visit our website at https://www.Confidencial (Apenas para Cadastrados).com/ .