* Salário: R$ 11.000 a R$ 20.000 por mês (estimado)
* O valor exibido é uma estimativa calculada com base em dados públicos e referências do mercado. Não garantimos que este seja o salário oferecido para esta vaga específica.
Área: Tecnologia da Informação
Nível: Senior
Global OperationsConfidencial (Apenas para Cadastrados) Shop - Core Seller Growth Specialist
Location
:
Sao Paulo
Employment Type
:
Regular
Job Code
:
A164745A
Responsibilities
About the team
Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
Within GNE, the Service Support Centre (SSC) provides customer service for Buyers, Sellers, and Creators across the globe. We are seeking a Core Seller Growth Specialist.
Responsibilities:
- Directly engage with potential sellers through outbound channels (phone, WhatsApp, email) to drive seller onboarding and early activation.
- Own day-to-day execution of seller acquisition funnel, including lead follow-up, qualification, conversion, and onboarding coordination.
- Build trust with sellers, clearly communicate platform value proposition, and drive conversion through proactive engagement and follow-ups.
- Work closely with BPO teams to scale outreach efforts, while personally handling high-potential leads and critical conversions.
- Track and manage seller pipeline, ensuring timely progression across stages (Contact → Registration → Onboarding).
- Identify common seller objections and feedback, and continuously improve outreach scripts, playbooks, and conversion strategies.
- Collaborate with Ops, Product, and Policy teams to ensure smooth onboarding experience and resolve blockers impacting conversion.
- Support pilot execution and on-the-ground testing, ensuring fast iteration and strong execution discipline.
Minimum Qualifications:
- +2 years of experience in sales, business development, account management, or operations.
- Strong communication and persuasion skills; comfortable making high-volume outbound calls and engaging sellers directly.
- Results-driven and highly execution-oriented; willing to be hands-on and own conversion targets.
- High Oral/Written proficiency in English and Portuguese is required for this role due to cross functional collaboration with global teams.
- 2+ years of experience preferably in e-commerce, marketplaces, or tech platforms.
- Comfortable working in a fast-paced, ambiguous environment with evolving processes.
- Strong ownership mindset with ability to follow through and close deals.
- Familiar with local market and seller ecosystem.
- Ability to thrive in ambiguity and adapt quickly to change.
About ByteDance Brazil
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including Confidencial (Apenas para Cadastrados).
Why Join Us
Inspiring creativity is at the core of Confidencial (Apenas para Cadastrados)'s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
Confidencial (Apenas para Cadastrados) is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Confidencial (Apenas para Cadastrados), our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Confidencial (Apenas para Cadastrados) Accommodation
Confidencial (Apenas para Cadastrados) is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
https://tinyurl.com/RA-request