Business Intelligence Manager

Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you.

• Growing your expertise and expanding your skillset through data, analytics, and commercial strategy.

• Owning your ambition while partnering with global sales and commercial teams to drive sustainable growth.

It’s all possible with a role at Confidencial (Apenas para Cadastrados), a Veralto company.

You have likely purchased or used a product touched by Confidencial (Apenas para Cadastrados) Technologies this week—after all, Confidencial (Apenas para Cadastrados) is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Confidencial (Apenas para Cadastrados)’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Confidencial (Apenas para Cadastrados) team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

Learn about our leading portfolio of innovative products:
https://cdn.Confidencial (Apenas para Cadastrados).com/U309KOI6/as/vvpm76xpvfqj3kgchf7khbnz/vf-history-of-Confidencial (Apenas para Cadastrados)-innovation-us

We Offer:

• Meal allowance

• Onboarding program and professional training

• Career support and development opportunities

• An amazing team waiting for you

• Health insurance

• Dental plan

• Company car

• Fuel allowance

Reporting to the Sales Director IB and Services, the Business Intelligence Manager is responsible for driving customer retention, recovery, pricing discipline, and growth insights across the Installed Base. This role partners closely with Sales, Commercial Operations, Pricing, and Leadership teams to proactively manage churn risk, improve customer lifetime value, and ensure data-driven decision‑making across regions. This position will be hybrid located in São Paulo.

In this role, a typical day will look like:

• Proactively monitoring customer consumption patterns using the 18‑month Consumption Model to identify deviations from historical run‑rates, assess forecast order backlog risk, and surface early indicators of churn across the installed base.

• Managing Installed Base health by tracking IB Confirm KPIs by customer segment cadence (XL/L every 90 days; M/S every 180 days), ensuring zero overdue leads, and reviewing At‑Risk Scorecards to identify risks such as declining technology revenue, aging printers, lack of service contracts, or unfavorable price positioning.

• Leading off‑brand recovery efforts by building and managing the Regain funnel, tracking Regain Sustainment performance (target 85%), executing structured 30/60/90‑day follow‑up actions after Closed‑Won opportunities, and supporting decisions on active recovery versus Parking Lot opportunities to maintain a healthy pipeline.

• Supporting strategic pricing initiatives by calculating and monitoring Price Index by customer and peer group, contributing to annual price increase planning by technology (CIJ, TTO, LCM, Laser), and verifying execution across Oracle and local ERP systems to ensure deployed increases meet or exceed defined business targets.

• Overseeing new customer onboarding and early retention by monitoring Welcoming Leads campaigns, ensuring timely closure within 90 days, tracking revenue evolution during the first 12 months, and identifying early churn risk patterns requiring intervention.

• Driving business intelligence and data governance by maintaining and evolving core performance tools such as the Growth Bridge (weekly VMB and monthly Bowler), consolidating revenue, backlog, gross margin, churn, and Regain funnel performance by country, while developing and maintaining dashboards in SFDC and Power BI to support commercial and customer experience decision‑making.

The essential requirements of the job include:

• Bachelor’s degree in Business, Engineering, Finance, Data Analytics, or a related field.

• Experience in commercial operations, business analytics, pricing, or installed base management within an industrial or B2B environment.

• Demonstrated experience working with CRM and analytics tools (Salesforce, Power BI, ERP systems).

• Strong analytical skills with experience translating data into commercial insights and actions.

• Advanced English and Spanish.

Confidencial (Apenas para Cadastrados) is proud to be part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s global network of 17,000 associates, you join a culture where purpose meets possibility—where the work you do has an everyday impact, and where you’ll have meaningful opportunities to grow your career while safeguarding the world’s most vital resources.